Refund policy

To be eligible for a return, items must:

• Be unused, unworn, and unaltered

• Be in original packaging with all tags, lace, and protective nets intact,

• It must be returned within 7 days of delivery.

• For hygiene and safety reasons, the following items are non-returnable:

  • Wigs and hair that have been worn, installed, cut, styled, colored, washed, or altered

  • Clearance or sale items

  • Accessories such as combs, brushes, and hair tools (if opened)

• We recommend inspecting your order immediately upon delivery.
  Please try on wigs without cutting the lace or removing protective coverings. Once altered, the item is no longer eligible for a return or refund.

  All returned items are subject to quality inspection before approval.

• If you receive a damaged, defective, or incorrect product, contact us within 48 hours of delivery with:

  • Your order number

  • Clear photos or videos of the issue

  Once verified, we will arrange a replacement or refund at no additional cost.

• Approved refunds are issued to the original payment method

• Refunds are processed within 5–10 business days after inspection

• Shipping fees are non-refundable, unless the error was on our side

• Customers are responsible for return shipping costs

• We recommend using a trackable courier service

• Vee Beauty is not responsible for lost or delayed return packages

• Vee Beauty reserves the right to update this Refund Policy at any time. Changes will take effect once posted on this page.

✨ You Are Vee Beautiful.